I understand you all have plenty of reason to be very cynical of companies in general and skeptical of my refrain in particular: that we are listening. In that context, and after much discussion, I want to provide more substance behind my words by revealing some specifics of our plans.
1) 3.0 and "bloat"
As some of you know, we have listened – Firon, myself, developers, others - to those of you distressed over the past many months about what you consider bloat in 3.0.
Response: In the past six months, the team has been dedicated to everything BUT new features. And no new features are planned. Instead you've gotten improvements to existing features, bug fixes and performance improvements, which I've named previously.
New information: We will be removing Apps in a near-future release because they've not been a success among our user base worldwide. Similarly, we will evaluate other existing features. We know that not every one of our features is a success, and our goal is to ship a slim base product with only those features users like and use.
Beyond this, we hear the calls among many of you for a µ that is smaller and meaner than the current µ. Something like 1.6, 2.0 or similar. Over the past year, we’ve discussed various paths to getting there and are taking this request seriously.
2) On the new client offers
We hear all of your concerns and comments. And from the very first post, I said we would listen and adjust as needed.
Response: This being an experiment, we’ve previously discussed whether or not to provide an offer opt-out. Given your feedback, we’ve decided to go ahead with this in the upcoming version. Each of you will have the opportunity to see and experience offers for yourselves. If you don’t like what you
see, simply opt out entirely.
Having said that, we stand behind offers as a reasonable trade-off to providing our users with valuable, free software, and we will continue to pursue them. Our goal is, frankly, to provide a better experience than we do with our current offer mix. Of course this is not an overnight change.
Thanks to everybody who offered their feedback, and to those who stuck around to work with us constructively and faithfully throughout this process. Your feedback has been
Product management, BitTorrent